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Questionnaire on customer satisfaction and suggestions

Questionnaire on customer satisfaction and suggestions for improvements. * Compulsory field.

* How often do you use this service? * Do you have your own vehicle?
* Age * Post Code

Ranking: 0 very bad, 1 bad, 2 all right, 3 good, 4 very good, 5 excellent.

Comfort and cleanliness of buses

Bus stop signs

Convenience of bus stops

Punctuality

Frequency of service

Proximity of bus stops to start and end locations

Connections to other destinations

Co-ordination of timetables between destinations

Driving

Attitude of the driver

Bus stop information. Routes and timetables

Information onboard special services (carnival, festivals...)

Fare

How easy was it to buy a bus pass?